Why am I paying £11 for Netflix when ment to come in my package

[Branrob]

Paying £11 for Netflix when it's ment to be included in my package 

[Mark39]

Have you activated your Netflix account and linked it with Sky?

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

[PandJ2020]

Sky does have packages with NetFlix but that doesn't make it 'free'.

It is itemised and charged for.

For example, Signature and NetFlix at £35 could mean you pay £24 for Signature and £11 for NetFlix.

Of course, this can change when any discounts expire.

...or do you mean NetFlix are charging you separately?