3

Discussion topic: Why am I being charged

Reply
Answered - Go to Answer
t+ali
What's this?
This message was authored by t+ali This message was authored by: t+ali

Why am I being charged

‎14 Oct 2024 04:35 PM

Hi I cancel my tv and broadband package since the 1st September so why do I have an outstanding amount? 

Report post
Post 1 of 4
297 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why am I being charged

‎14 Oct 2024 04:50 PM

Posted by a Superuser, not a Sky employee. Find out more

Not "us guys" as we are customers like you as you can see on our posts.

 

If you gave notice to cancel on 1st September was it your TV that you cancelled because if so that wouldn't have happened until 1st October so up to that date you bills are created as usual so once your last bill has been paid and overpayment should appear as a credit that can then be refunded to you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 4 of 4
277 Views
Reply
0 Likes

Did this answer not help you?