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Discussion topic: Why Is My Bill Higher?

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This message was authored by: AndrewSmith20.07

Why Is My Bill Higher?

My bill is higher this month and i want to know why?

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This message was authored by: Daniel0210

Re: Why Is My Bill Higher?

Posted by a Superuser, not a Sky employee. Find out more

@AndrewSmith20.07 
Unless you’ve changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts are ending. Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Kerrywild

Re: Why Is My Bill Higher?

Why is my bill gone up to 133 instead of 69

This message was authored by: Daniel0210

Re: Why Is My Bill Higher?

Posted by a Superuser, not a Sky employee. Find out more

@Kerrywild 
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

 

See the reply to the OP immediately above your post.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Why Is My Bill Higher?

Posted by a Superuser, not a Sky employee. Find out more

@Kerrywild wrote:

Why is my bill gone up to 133 instead of 69


Sounds like your discounts have expired...

I am just another Sky customer and my views are my own even if you don't like the answers
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