0

Discussion topic: Website & app keeps crashing

Reply
Avatar for Djlee51
Level 0 icon
What's this?
This message was authored by: Djlee51

Message posted on ‎22 Oct 2025 08:37 PM

Website & app keeps crashing

Hi, I'm having problems trying to access my account on both the vip app & online. Seems to load up initially but once I try to access my account it freezes and won't load. 

turned phone off and on and other websites and apps work just fine. Maybe weather related due to the incoming storm Benjamin or has there been a recent outage?

Report post
Post 1 of 2
44 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎22 Oct 2025 09:44 PM

Re: Website & app keeps crashing

Posted by a Superuser, not a Sky employee. Find out more

@Djlee51 

I believe there might have been some issues earlier today with parts of the Sky website but they have been long since fixed so have you tried the app and website on both mobile data and on a wifi connection ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
22 Views
0 Likes
Reply
Reply