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Discussion topic: Want to cancel

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This message was authored by: StephenHorton

Want to cancel

Would like to cancel
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This message was authored by: caesarome

Re: Want to cancel

Posted by a Superuser, not a Sky employee. Find out more

@StephenHorton 

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs


You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

 

If you call then say nothing when asked any questions by the bot and remain on the line.

 

For Broadband/talk if you are moving to another ISP then you could use the one touch switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/


If not then you need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

Select "No, I still need help" at the bottom of the page on the above link.

 

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This message was authored by: MarkGoldsmith

Re: Want to cancel

Posted by a Superuser, not a Sky employee. Find out more

@StephenHorton wrote:
Would like to cancel

You can't cancel on a public forum. The cancellation details are available here: https://www.sky.com/help/articles/cancel-sky-tv, if you kick I need more help it will provide the methods of contacting Sky to request a cancellation, note that if you are still within a minimum term contract you may not be able to cancel or if Sky do allow you to cancel you would face early termination charges.

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