06 Jul 2024 08:06 PM
I swapped my ipad to a newer model i traded my old one in with sky they said i would get £36.00 back which i have recieve. The problem ismmy old ipad is still showing up on my next bill along with the month;y patment aswell as my new upgraded ipad amd that bill. Do i need to phone sky or will it just sort it self out. They have sent me an email saying they have recieved my old ipad. Any advice would be greatly appreciated.
06 Jul 2024 08:14 PM
Posted by a Superuser, not a Sky employee. Find out moreThis might happen due to a crossover with when you returned the iPad and when your next bill has been created for example that bill mighty have been created before you returned it or just after you did. It should work itself out because as you will have overpaid for it you should then see reflected on the following months bill.
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