01 Mar 2024 10:54 PM
Payed my bill, but still can't get services
01 Mar 2024 11:39 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you set up a new continously payment?
02 Mar 2024 05:29 AM
Posted by a Superuser, not a Sky employee. Find out more
@Sh63 wrote:
Payed my bill, but still can't get services
@Sh63
If your Sky services have been restricted (it’s normally only a missed payment that triggers this), Sky won’t reinstate them until you’ve paid what (Sky believe) is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. Any calls to Sky will only prompt you to make your payment.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday isn’t likely to be processed until the following week as banks are closed.
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