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Discussion topic: Updating address on Sky Mobile account

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This message was authored by Craigo88 This message was authored by: Craigo88

Updating address on Sky Mobile account

Hi 

 

I'm trying to update my home address on my Sky Mobile account, the automated chat bot sent me here

 

Is there a number or email address I can use to get this sorted please

 

Thanks

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This message was authored by caesarome This message was authored by: caesarome

Re: Updating address on Sky Mobile account

Posted by a Superuser, not a Sky employee. Find out more

When the bot asks you to go online you need to say no and say no if it says about being sent a text message then stay on the line as only Sky support can change your address.

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This message was authored by LKas This message was authored by: LKas

Re: Updating address on Sky Mobile account

I would like to update my address

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Updating address on Sky Mobile account

Posted by a Superuser, not a Sky employee. Find out more

@LKas  You need a call sky directly to change your address 


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