This discussion topic has been answered Discussion topic: Update contact number on account
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Message posted on 18 May 2026 03:02 PM
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I've tried a number of times to update my contact number on my account as the number on there is out of use. I can get through the two step verification but then it says "your number could not be updated please try again later" and I get this every time. I've tried the chat bot but that gets me nowhere. What can I do to change the number?
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Message posted on 18 May 2026 03:24 PM
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@Maverick1 you can either give Sky a call, or if you wish we can ask Sky's messaging team to contact you here so that you can arrange for it to be updated via a private online chat.
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Message posted on 18 May 2026 03:24 PM
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@Maverick1 you can either give Sky a call, or if you wish we can ask Sky's messaging team to contact you here so that you can arrange for it to be updated via a private online chat.
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