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Discussion topic: Unwanted Sky Cinema

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This message was authored by: Caspar26

Unwanted Sky Cinema

Today my new Sky Fibre broadband has been installed but checking my email it says my package has changed to include Sky Cnema. I did not request this. Why is it showing up on future bills?
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This message was authored by: Daniel0210

Re: Unwanted Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@Caspar26 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

If you didn't agree to it (or even a trial period for it) you need to contact Sky giving 31 days notice. 

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade  


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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