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Discussion topic: Unlinked Email Address

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This message was authored by ScottCraigH This message was authored by: ScottCraigH

Unlinked Email Address

I signed up for Sky this morning and could initially see my orders, contracts etc but the MySky App required me to unlink a previous email address from the account but I accidentally unlinked all, I now cannot see my order progress or my contract documentation, the account also makes me aware that I have no Sky products against this account (despite having an email confirming the order with an account number)

 

How would I go about getting back my access?

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This message was authored by caesarome This message was authored by: caesarome

Re: Unlinked Email Address

Posted by a Superuser, not a Sky employee. Find out more

@ScottCraigH 

Give this a try:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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