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Message posted on ‎22 Sep 2025 06:06 PM

Unknown transaction

Please can anyone tell me what DGI sky protect£9.99 charge is for 

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This message was authored by: Daniel0210 Answer

Message posted on ‎22 Sep 2025 06:45 PM

Re: Unknown transaction

Posted by a Superuser, not a Sky employee. Find out more

@Kp38 

If it's in your name then you have taken out insurance cover for your Sky box, dish etc and potentially a mobile or tablet. It's run by D & G Insurance not Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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This message was authored by: Daniel0210

Message posted on ‎22 Sep 2025 06:29 PM

Re: Unknown transaction

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@Kp38 

Sky Protect which is cover provided by Domestic and General Insurance. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on ‎22 Sep 2025 06:40 PM

Re: Unknown transaction

Daniel what is it for ? I'm puzzled 

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This message was authored by: Daniel0210 Answer

Message posted on ‎22 Sep 2025 06:45 PM

Re: Unknown transaction

Posted by a Superuser, not a Sky employee. Find out more

@Kp38 

If it's in your name then you have taken out insurance cover for your Sky box, dish etc and potentially a mobile or tablet. It's run by D & G Insurance not Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: MightyQuinn

Message posted on ‎22 Sep 2025 07:42 PM

Re: Unknown transaction

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@Kp38 wrote:

Daniel what is it for ? I'm puzzled 

Hi @Kp38   Apparently you have signed up and are paying for https://www.sky.com/protect

Welcome to the Sky Community

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