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Discussion topic: Universal credit evidence?

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This message was authored by: Willow1991

Universal credit evidence?

I've just switched my broadband to social tariff because I get Universal Credit... do I need to send evidence? If so, how? 

Was on the phone so long I forgot to ask, and nothing in my emails

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This message was authored by: Daniel0210

Re: Universal credit evidence?

Posted by a Superuser, not a Sky employee. Find out more

@Willow1991 

Sky will have asked for your National Insurance number so they can carry out the required checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Willow1991

Re: Universal credit evidence?

I was expecting that but nope didn't ask either. I originally asked for any deals, so maybe the deal im put on was instead of UC. I might call and ask, saves a lot of hassle in the future

This message was authored by: Daniel0210

Re: Universal credit evidence?

Posted by a Superuser, not a Sky employee. Find out more

@Willow1991 

Below is the normal social tariff information I pass on…

This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder
needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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