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Discussion topic: Unfair

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Avatar for Roger+fuller
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This message was authored by: Roger+fuller

Message posted on ‎22 Nov 2025 08:31 PM - last edited: ‎24 Nov 2025 10:41 AM by Community Manager

Unfair

Amazing how you can go to your sky app and ADD anything you wish.......

it's a shame SLY tv don't offer the same facilities to remove packages......

[Removed]

 

Moderator notes: Removed rude remark

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Nov 2025 08:34 PM

Re: RIP off

Posted by a Superuser, not a Sky employee. Find out more

@Roger+fuller 

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs

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Message posted on ‎22 Nov 2025 08:48 PM

Re: RIP off

Posted by a Superuser, not a Sky employee. Find out more

It's annoying but not sure it's a 'rip off'.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎23 Nov 2025 10:57 AM - last edited: ‎23 Nov 2025 11:14 AM

Re: RIP off

Posted by a Superuser, not a Sky employee. Find out more
@Roger+fuller wrote:

 

it's a shame SLY tv don't offer the same facilities to remove packages......

 

That's typical across business which offer online sign-up, which is why it's being addressed through the Digital Markets Competition and Consumer Act (passed in 2024 but not yet implemented by the Competition & Markets Authority)

 

(4) In relation to a subscription contract entered into online, arrangements under subsection (1) must—

 

(a) enable a consumer to bring the contract to an end online, and

 

(b) ensure that instructions for doing so are displayed online in a place or places that a consumer seeking to end the contract is likely to find them.

 

https://www.legislation.gov.uk/ukpga/2024/13/section/260 

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