Unexpected refund cheque

[TMaj]

I received a text recently stating that sky is a giving me a £65 refund which I was confused about as there wasn't any extra information about what i was being refunded for, and so assumed that it was a scam. Then a few days later I actually received a physical xheque un the post from Sky, which also had no claritive information. So I would just like to know the validity of this refund.

[PandJ2020]

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@TMaj wrote:

So I would just like to know the validity of this refund.

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We're other customers here so cannot look at your account.

If you have an online account see if you can log in and check it.  But if it's a Sky branded cheque I see no reason not to bank it...

There's usually an overshoot when you terminate a contract due to in-advance payments - it's probably the surplus from that.

[caesarome]

@TMaj 

Have you left Sky and removed your payment details from your account because if so this will be why they have sent you a cheque as it is the only way to get the refund to you.