@MightyQuinn wrote:
@Liberty2004 wrote:
Money taken without authorisation, used manual details
Hi @Liberty2004 You mean, like you agreed when you accepted the terms and conditions. So you must have authorised it.
As Stated above Sky take payment either by direct debit or continuous card payment, as stated in there t & c which you must have agreed when you signed up for there service. Unless it somthing like payment has failed Sky do not except manual monthly payments infact doing so can end up a payment being taken twice.
If Sky have used payment details that you have given on previous payment though I agree may be bit Sky but if the was for a legitimate bill for services you have had I as sorry I don't think you can do much about it. As I don't think you can ask for a return of a payment for somthing Sky leaguly have the right to takei.e for services that they have provided you.
You say you have tried to block Sky taking payment had that succeeded you Sky services would be have been removed, you would not even been able to contact by Sky by phone even for making payment that way, you would have make the outstanding payment using there website or app. Continued non payment would result in in your account being put in the hands of a debit collection agency.
