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Discussion topic: Unable to view account details

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This message was authored by: skyfail1

Unable to view account details

I rejoined sky in April 2024, I cannot unlink my old account.

on going through the steps to link my account it just shows my old details and not what I currently have.

 

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This message was authored by: caesarome

Re: Unable to view account details

Posted by a Superuser, not a Sky employee. Find out more

Try logging into your old account and changing the email address to something else, it doesn't matter what you enter in its place. You should now be able to setup a new account using that email address.

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