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Discussion topic: Unable to insert email address

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This message was authored by: Cheg23

Message posted on ‎25 Nov 2025 12:53 PM

Unable to insert email address

Trying to purchase glass but when I get to the account screen it requires my email address but there is a flashing grey box that won't let you type

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Nov 2025 01:10 PM

Re: Unable to insert email address

Posted by a Superuser, not a Sky employee. Find out more

@Cheg23 

If the same happens if you use another web browser then the only way to get you order placed will be calling Sky.

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This message was authored by: Cheg23

Message posted on ‎25 Nov 2025 02:01 PM

Re: Unable to insert email address

I was using MySky app used the website instead. Success! Thank you for your advice

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