0

Discussion topic: Unable to change my account email address

Reply
This message was authored by Goughie69 This message was authored by: Goughie69

Unable to change my account email address

I have logged in a number of different times trying to change the email address on the account and keep getting this error message - 

 

Your email address cannot be updated. Please try again later.

 

I suspect it is because the email address is linked to an old Sky account when I was a subscriber years ago. Now I have returned from BT and set up the new membership on a different email address but want to transfer it to the one I'm getting this message on.