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Discussion topic: Unable to change my account email address
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Unable to change my account email address
‎24 Nov 2024 05:41 PM
I have logged in a number of different times trying to change the email address on the account and keep getting this error message -
Your email address cannot be updated. Please try again later.
I suspect it is because the email address is linked to an old Sky account when I was a subscriber years ago. Now I have returned from BT and set up the new membership on a different email address but want to transfer it to the one I'm getting this message on.