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Discussion topic: Unable to access documents

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This message was authored by: Lisa3107

Message posted on ‎03 Oct 2025 08:25 PM

Unable to access documents

I ordered sky glass last night and was instructed to go on to my sky and go to documents and sign something but every time o go in there it says access restricted 

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This message was authored by: caesarome

Message posted on ‎03 Oct 2025 08:31 PM

Re: Unable to access documents

Posted by a Superuser, not a Sky employee. Find out more

@Lisa3107 

You need to sign in with the same email address you used when placing the order to sign the credit agreement:

 

https://www.sky.com/help/articles/sign-credit-agreement-sky-glass

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