Unable to access billing and accounting

[Arthur27]

I am unable to view my bills and payments online.  It comes up as a restricted area.  Any ideas please?

[caesarome]

@Arthur27 

Is your account linked as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

If it is are you trying to sign in using your main primary Sky ID ?

[Taz1940]

@Arthur 27 have you got a smartphone? If you have, download the My Sky app. It's a lot simpler & easier on there. The bills & payments section is clearly listed & if you click on the category, your bills & payments are shown clearly.

Hope this helps.