Hi everyone so basically I had an engineer not turn up which delayed my installation for another 2 weeks. I'm ok now it's all installed this was like a month ago and was told I'm due compensation but haven't received anything and they've charged me out my bank already. I would have thought they'd take it off my bill?
Bills are generated 14 days before your payment date so have you checked future bills to see if it's been applied as a credit there?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
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