0

Discussion topic: Ultra HD offer and Netflix billing

Reply
This message was authored by Nads131 This message was authored by: Nads131

Ultra HD offer and Netflix billing

I was hoping someone could help me regarding the 4 month free Ultra HD offer please? It allows me to take out the offer but it's interfering with my Netflix package. 

This is what the info button says......

 

 We now sell our viewing packs (HD & UHD) separately to our Netflix packaging, giving you the flexibility to decide what you watch and how you watch it. Our Netflix packaging Ultimate TV Add On and Ultimate on Demand will be replaced with the Ultimate TV Pack. You'll continue to enjoy Netflix as you do today. 

 

It then states that my Netflix bill will be reduced from £8 p/m to £7.50 p/m. I'm confused with this as my new contract started and Netflix is £9 for me.  

Leaving me pretty confused to be honest! 
i don't want to spend my Saturday trying to speak to someone at Sky about this so was wondering if anyone could please help me??  Thanks!

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Ultra HD offer and Netflix billing

Posted by a Superuser, not a Sky employee. Find out more

@Nads131 wrote:

It then states that my Netflix bill will be reduced from £8 p/m to £7.50 p/m. I'm confused with this as my new contract started and Netflix is £9 for me.  


What do you future bills show that you will be paying, if they also say £9 then you will have to call to take it up with Sky....

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Nads131
Topic Author
This message was authored by Nads131 This message was authored by: Nads131

Re: Ultra HD offer and Netflix billing

I haven't taken it out yet due to this reason so it won't show on my future bills. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion