Ultimate TV add on

[NeilLea]

I am being charged £6 for Ultimate TV add on.  On a different page it tells me I only have one Add on which is Paramount which is free.

Can anyone explain what this charge is for?

Thank you

[PandJ2020]

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@NeilLea wrote:

Can anyone explain what this charge is for?

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Netflix.

[TimmyBGood]

@NeilLea 

As @PandJ2020 indicates, 'Ultimate TV' is the baseline Sky channel package ('Signature') plus Netflix Basic (legacy Sky subscriptions) or Netflix Standard with Ads (recent and new Sky subscriptions)

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@NeilLea wrote:

On a different page it tells me I only have one Add on which is Paramount which is free.

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'Ultimate TV' is a 'bundle' rather than an 'add-on'

[NeilLea]

Thanks for the explanation.

I am paying for Sky Signature and Ultimate package - it seems I am paying twice for one service as don't use Netfilx or any other add on.  It is worth checking with Sky?

[PandJ2020]

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@NeilLea wrote:

Thanks for the explanation.

I am paying for Sky Signature and Ultimate package - it seems I am paying twice for one service as don't use Netfilx or any other add on.  It is worth checking with Sky?

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NetFlix was 'bundled' with many packages.   It's clear it's in your package whether you're using it or not.  Whether it can be removed you'll have to contact Sky to do so.