UTelephone number for sky increases

[13JeanMcDowell]

• Need to talk to someone received by post increases to my account need to talk to someone or you can cancel my account 

[Daniel0210 · Accepted solution]

@13JeanMcDowell 
I will move your post as it's not a Sky landline phone issue.

You may not be aware but you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Sky send the emails / letters out in batches so the call centres aren't swamped with phone calls from customers who have queries. I haven't had my email yet.

Once it arrives it contains a number to call if you wish to leave. You have 30 days to

call after receiving the notification. Leaving penalty free only applies to Sky+, Sky Q, and Broadband/Talk.

[MightyQuinn]

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@13JeanMcDowell wrote:
Need to talk to someone received by post increases to my account need to talk to someone or you can cancel my account 

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Hi @13JeanMcDowell   Is there not a telephone number included on the letter? There was one on the email notification I received. Note you cannot cancel by posting on a public community forum.

[DaveDrizen]

What is you account for, ie broadband, mobile, Sky Q or sky stream or glass, depending on what for you may be able to cancel even if you are Ona minimum term.