Hello I renewed my Sky contract and asked for Ultra HD to be removed. It still be charged for and i do not have anyuse for it as my TV is not compatible with it. How do i get them to cancel the UHD costs?
How long ago did you ask Sky to remove it? Could you still be in the 31 day notice period?
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
@WM09 Cancel PART of your TV package: You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
