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Discussion topic: Two sky households merging.

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This message was authored by: russwil

Two sky households merging.

Before I start, I'm already aware that you can not have two sky accounts at th same property. My query is that soon I am moving in with my partner and it's my account that we want to keep and use at my partners house. Can we cancel the account currently at the property and move my account over? Is it possible? Is it a simple process? And will sky waive/reduce the cancellation fee due to us still keeping an account? (The more expensive account).

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This message was authored by: SKY1992bf

Re: Two sky households merging.

Posted by a Superuser, not a Sky employee. Find out more

@russwil  your partner would have to contact sky and ask the question about cancelling but sky would be within their rights to hold them to the minimum term and refuse cancellation 

 

if they allow cancellation which has to be done first then the transfer should be straightforward as far as waiving/reducing the cancellation fee that would be solely at Skys discretion 


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