Hi @JVB21
You need to ensure that you have set up a continuous payment method as well as paying your bill. Once the payment has been received by Sky and a new payment method is stored viewing should be restored.
If not try restarting your device as described here: https://www.sky.com/help/home/sky-tv/sky-tv-glass/account-and-billing-sky-glass/bills-and-payments-s...
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
