Discussion topic: Trying to renew broadband
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Message posted on 19 Dec 2024 11:06 AM
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Trying to renew broadband
Made a call to sky this morning to discuss my broadband contract, but line became very crackly and I could here background office noise. Their phone line appears to be faulty, what options have I to contact them?I'm running close to the end of my subscription.
many thanks
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All Replies
Message posted on 19 Dec 2024 11:32 AM
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Re: Trying to renew broadband
It's probably simplest to call again. They have multiple lines so it's unlikely you'll get the same one again.
Message posted on 16 Dec 2025 05:20 PM
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Re: Trying to renew broadband
I'm at end of contract. Sky has moved me to a new service "Ultra FAst " costing €64 monthly. I did not order this level of service and want to get another offer
Message posted on 16 Dec 2025 05:26 PM - last edited: 16 Dec 2025 05:26 PM
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Re: Trying to renew broadband
@Eoghan2 wrote:I'm at end of contract. Sky has moved me to a new service "Ultra FAst " costing €64 monthly. I did not order this level of service and want to get another offer
Your contract doesn't end - the discounts simply expire.
If you want a new deal then you have to contact Sky - it cannot be done here by other customers.
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