0

Discussion topic: Trying to reinstate my account said I need to pay outstanding balance but all balances have been pai

Reply
This message was authored by ursula01 This message was authored by: ursula01

Trying to reinstate my account said I need to pay outstanding balance but all balances have been pai

I am trying to reinstate my account - it says it's been suspended but there's no money owed on it and it says you are up and running but still says suspended at the top of the screen??

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Trying to reinstate my account said I need to pay outstanding balance but all balances have been

Posted by a Superuser, not a Sky employee. Find out more

@ursula01 are any of your services actually suspended or is the only issue that you are seeing this message within your MySky account?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by caesarome This message was authored by: caesarome

Re: Trying to reinstate my account said I need to pay outstanding balance but all balances have been

Posted by a Superuser, not a Sky employee. Find out more

Does it say suspended or restricted and if the later is this via your Sky account that you are seeing this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion