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Discussion topic: Trying to find number to speak to an actual person is more difficult than trying to find Lord Lucan.

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This message was authored by sorted71 This message was authored by: sorted71

Trying to find number to speak to an actual person is more difficult than trying to find Lord Lucan.

Ok,  I get they want to automate things, and reduce staffing costs but somethings can only be done with a human on the other end.

 

Not impressed.

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This message was authored by caesarome This message was authored by: caesarome

Re: Trying to find number to speak to an actual person is more difficult than trying to find Lord Lu

Posted by a Superuser, not a Sky employee. Find out more

Is your issue something us fellow customers can help you with on here, if it isn't you will have to battle with the bot to get to talk to someone depending on what the call is about.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Trying to find number to speak to an actual person is more difficult than trying to find Lord Lu

Posted by a Superuser, not a Sky employee. Find out more

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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sorted71
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This message was authored by sorted71 This message was authored by: sorted71

Re: Trying to find number to speak to an actual person is more difficult than trying to find Lord Lu

Thanks,  but this is about my contract so it has to be a person at Sky.

This message was authored by caesarome This message was authored by: caesarome

Re: Trying to find number to speak to an actual person is more difficult than trying to find Lord Lu

Posted by a Superuser, not a Sky employee. Find out more

Then you will have to call Sky and battle with the bot.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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