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Discussion topic: Tricked into joining Sky?

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This message was authored by: Dee144

Tricked into joining Sky?

Was rung in march by sky asking me to join? I said I was in a contract with virgin until November. In short, he convinced me by saying Sky would do everything, cancel Virgin, pay leaving fees & free set up!

However he did not do any of it & I have now paid for virgin & sky for the last two months! Now I am back with Virgin on my original contract thankfully 😅 I have cancelled any payment to Sky, they have cost me a fortune!

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This message was authored by: peter-marlow+1966

Re: Tricked into joining Sky?

Posted by a Superuser, not a Sky employee. Find out more

Did you  receive  equipment  from  sky, like was a satellite dish installed, did you have a sky q box, a sky glass tv, or a sky stream box ?  If so canceling  your  payments  to sky will only make things  worse, you need to ring sky give them 31 days notice  and return  the equipment  to sky,if you  have  not had any equipment  from sky them then you have been scrammed 

P c marlow
This message was authored by: TimmyBGood

Re: Tricked into joining Sky?

Posted by a Superuser, not a Sky employee. Find out more

@Dee144 wrote:

In short, he convinced me by saying Sky would do everything, cancel Virgin, pay leaving fees & free set up!


Probably an extremely misguided reference to Sky Switch Credit.

 

https://www.sky.com/help/articles/switching-credit-offer 

 

I imagine there's no way the £100 on offer for each of broadband and television would cover nine months of Virgin penalties.

 

Also note that while the gaining ISP 

cancels an existing broadband subscription, that doesn't apply to television.

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