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Discussion topic: Trial use of Sky streaming

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This message was authored by Tinglis This message was authored by: Tinglis

Trial use of Sky streaming

Will Sky allow temporary username and password to enable you to yrial Sky streaming before changing from a Sky Q contract?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Trial use of Sky streaming

Posted by a Superuser, not a Sky employee. Find out more

@Tinglis wrote:
Will Sky allow temporary username and password to enable you to yrial Sky streaming before changing from a Sky Q contract?

No that's not possible.

 

Skys system only allows you to have 1 Sky TV service at an address therefore to order Sky Stream or Sky Glass they are to cancel the Sky Q subscription.

 

The only option is to cancel Sky Q and order Sky Stream and then within the 31 day cooling off period make the decision if you want to keep Sky stream or switch back to Sky Q. This really needs to be done during the 31 day cooling off period as after that Sky would have requested you said back the Sky Q box, after which if you tried to switch back yoh would lose Sky Stream immediately and have to wait for a Sky engineer to deliver a new Sky Q box back to you.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Trial use of Sky streaming

Posted by a Superuser, not a Sky employee. Find out more

@Tinglis wrote:
Will Sky allow temporary username and password to enable you to yrial Sky streaming before changing from a Sky Q contract?

No that's not possible.

 

Skys system only allows you to have 1 Sky TV service at an address therefore to order Sky Stream or Sky Glass they are to cancel the Sky Q subscription.

 

The only option is to cancel Sky Q and order Sky Stream and then within the 31 day cooling off period make the decision if you want to keep Sky stream or switch back to Sky Q. This really needs to be done during the 31 day cooling off period as after that Sky would have requested you said back the Sky Q box, after which if you tried to switch back yoh would lose Sky Stream immediately and have to wait for a Sky engineer to deliver a new Sky Q box back to you.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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