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This discussion topic has been answered Discussion topic: Transferring account into my name

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Avatar for Natalie200
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This message was authored by: Natalie200

Message posted on ‎21 May 2026 08:46 PM

Transferring account into my name

My husband has recently passed away and the sky account is in his name. Can I transfer it into my name? To continue as before

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎21 May 2026 08:53 PM

Re: Transferring account into my name

Posted by a Superuser, not a Sky employee. Find out more

@Natalie200 

Sorry for your loss.

 

See this link about notifying Sky in these circumstances.

https://www.sky.com/help/articles/deceased-sky-account-holder 

 

It provides a Message option (available from 0900) and a dedicated phone number.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎21 May 2026 08:51 PM

Re: Transferring account into my name

Posted by a Superuser, not a Sky employee. Find out more

In your situation you can transfer the account. IIRC you need to talk to the accessibility team who have the correct training

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎21 May 2026 08:53 PM

Re: Transferring account into my name

Posted by a Superuser, not a Sky employee. Find out more

@Natalie200 

Sorry for your loss.

 

See this link about notifying Sky in these circumstances.

https://www.sky.com/help/articles/deceased-sky-account-holder 

 

It provides a Message option (available from 0900) and a dedicated phone number.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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