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Discussion topic: Total rip-off?

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This message was authored by: DaveDrizen

Re: Total rip-off?


@DaveDrizen wrote:

@Daniel0210 wrote:

@RobU1 

Having received the email or letter about the price increase (which happens every April) you have 30 days to cancel your broadband subscription giving the appropriate notice period. You can't do the same with a TV subscription. The price increase shouldn't come as a surprise. 


I am sorry that is not correct this year you can  cancel you TVsubscription on receiving your notification of the April increase if you are a Sky satellite subscriber (Sky Q, Sky+ ). You have 30 days from receiving your email or letter to the phone number that is on the notification 


Sorry I should have said that entirely correct. As I said Sky satellite tv subscribers can cancel after receiving the April increase notification even if you are still on minimum term with paying any termination fee with 30 days of receiving there notification. This dose not apply Sky stream or glass subscribers who still can  only cancel  with  a termination fee if they are not in a minimum term.

This message was authored by: Daniel0210

Re: Total rip-off?

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@Daniel0210 wrote:

I am sorry that is not correct this year you can  cancel you TVsubscription on receiving your notification of the April increase if you are a Sky satellite subscriber (Sky Q, Sky+ ). You have 30 days from receiving your email or letter to the phone number that is on the notification


@DaveDrizen 

I posted that reply in April 2025 at which point the reply to the OP was correct. 


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This message was authored by: DaveDrizen

Re: Total rip-off?

Why is everybody singling out Sky for puting up there prices in April when most telecommunications companies are all so puting up there prices up either in March or April. I have broadband or phone contracts with the likes of BT, EE  and vodaphone all have given me notice that the price is going up end of March or April . In fact I think you will find defecult to find a company that price will not increase in this time. And many are still advertising there old prices for new customers with the mention in their advert that price will increase in April.

This message was authored by: Mark39

Re: Total rip-off?

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

Why is everybody singling out Sky for puting up there prices in April when most telecommunications companies are all so puting up there prices up either in March or April. 


Simply because we're a Community of Sky customers, I think.

 

You're right BT/EE is an example of another provider that increases prices at this time of year.

This message was authored by: MarkGoldsmith

Re: Total rip-off?

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@DaveDrizen wrote:

Why is everybody singling out Sky for puting up there prices in April when most telecommunications companies are all so puting up there prices up either in March or April. 


Simply because we're a Community of Sky customers, I think.

 

You're right BT/EE is an example of another provider that increases prices at this time of year.


Indeed, i'd imagine in the fourms for other telecommunications companies people complain about that company and not all their competitors.

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