Discussion topic: Told I can’t watch a recording I made as I need to upgrade

This message was authored by: Mark+HDT · ‎11 May 2023

Why am I being asked to upgrade when I already pay for sky atlantic

This message was authored by: caesarome · ‎11 May 2023

Do you subscribe to the HD package because if not you will have to record or download in SD.

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This message was authored by: Mark+HDT · ‎11 May 2023

Yes I do and everything was working perfectly well last week - I record and then watch later - now I am told I need to upgrade!! What a joke service

This message was authored by: caesarome · ‎11 May 2023

Do you have a Sky Q box (as you had posted this in the accessibility forum) so if you do try some of the suggestions posted here:

https://helpforum.sky.com/t5/Sky-Q/Try-to-watch-on-demand-and-says-I-need-to-upgrade-though-I-have-f...

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This message was authored by: Mark+HDT · ‎11 May 2023

No just a normal sky box

Discussion topic: Told I can’t watch a recording I made as I need to upgrade

Told I can’t watch a recording I made as I need to upgrade

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