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Discussion topic: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

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This message was authored by: Kate1626

There are telephone numbers listed on my bill that I haven’t called how can this be explained?

There are a number of calls on a specific day listed on my bill that I did not call I'm not sure how to find out how that can be? 

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This message was authored by: caesarome

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Posted by a Superuser, not a Sky employee. Find out more

What types of numbers are they, landlines, mobiles or other specialist numbers ?

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This message was authored by: Kate1626

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Landline numbers 

This message was authored by: Daniel0210

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Posted by a Superuser, not a Sky employee. Find out more

@Kate1626 

From your Sky mobile or your Sky Talk landline? Are the calls listed on the device? 


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This message was authored by: Kate1626

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Sky mobile and numbers are not listed in my phone book 

This message was authored by: Daniel0210

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Posted by a Superuser, not a Sky employee. Find out more

@Kate1626 

If the numbers that appear on your bill are not showing on your device's outgoing call list you'll need to query it with Sky. Just dial 150 from your mobile. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: There are telephone numbers listed on my bill that I haven’t called how can this be explained?

Posted by a Superuser, not a Sky employee. Find out more

@Kate1626 wrote:

Sky mobile and numbers are not listed in my phone book 


@Kate1626 

Does your phone itself show that you have called these numbers, if not you would need to call Sky about this on 150.

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