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This discussion topic has been answered Discussion topic: The subscriber has died, what to do?

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This message was authored by: John680

Message posted on ‎30 Oct 2025 01:36 PM

The subscriber has died, what to do?

I need to manage my mother's bills as she has passed away. 

 

 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎30 Oct 2025 01:45 PM

Re: The subscriber has died, what to do?

Posted by a Superuser, not a Sky employee. Find out more

Sorry for your loss @John680 

 

See this link for Skys guidance 

https://www.sky.com/help/articles/deceased-sky-account-holder


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎30 Oct 2025 01:45 PM

Re: The subscriber has died, what to do?

Posted by a Superuser, not a Sky employee. Find out more

Sorry for your loss @John680 

 

See this link for Skys guidance 

https://www.sky.com/help/articles/deceased-sky-account-holder


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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