The bill

[Sarahfox5]

The bill of £80 was meant to be wiped as ive spoken to alot of people as I was charged with no service and around 3 people said the bill was cleared and one being a voicemail I still have! Im not happy im still having debt collectors letters and its messing up my account!

[caesarome]

@Sarahfox5 

Are you sure Sky haven't applied a credit to your account to cover the time you had no service as they usually do not wipe bills.

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@Sarahfox5 wrote:
Im not happy im still having debt collectors letters and its messing up my account!

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How far behind are you paying your bills as I don't believe you would get a letter from a debt collector due to missing one payment.

[Sarahfox5]

They told me I wouldnt have to pay because it wasnt my fault I didnt get service, there was a tree next door and was blocking the service 

[caesarome]

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@caesarome wrote:

@Sarahfox5 

Are you sure Sky haven't applied a credit to your account to cover the time you had no service