0

Discussion topic: Terrible installation and staff

Reply
This message was authored by: rb2

Terrible installation and staff

Fitters were shocking. Broadband and TV NOT WORKING. Installer was in the toilet for 30 minyboth days .

asleep on the floor . Huffing and puffing all day. Nothing working now and cannot complain. I have terminal cancer yet the tel contact asked me constantly to keep trying things. Spoke in a foreign accent and was impossible to understand. It is the worst experience I have ever had re installing a system. I am terminallly ill as I mentioned and need broadband and tv. Almost impossible to get this problem fixed.

TERRIBLE COMPANY 

Reply

All Replies

This message was authored by: SuperMatt

Re: Terrible installation and staff

Posted by a Sky employee

Hello, @rb2. I'll send you an invite to a private chat shortly and we can help you.


Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Avatar for rb2
Level 1 icon
Topic Author
This message was authored by: rb2

Re: Terrible installation and staff

Haven't been able to connect to you

This message was authored by: caesarome

Re: Terrible installation and staff

Posted by a Superuser, not a Sky employee. Find out more

@rb2 

What is happening when you select the chat bubble at the bottom of this page ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Me134

Re: Terrible installation and staff

Posted by a Superuser, not a Sky employee. Find out more

@rb2 wrote:

Haven't been able to connect to you


It isn't an instant reply service if that's your meaning?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: SuperMatt

Re: Terrible installation and staff

Posted by a Sky employee

Hello again, @rb2. I'll send another invite shortly just in case it was an issue with the first. 

Reply