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This discussion topic has been answered Discussion topic: Termination charges

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This message was authored by: veebs

Termination charges

Sky is paying my final bill from bt which I have now received so how do I contact sky to give the information


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This message was authored by: caesarome Answer

Re: Termination charges

Posted by a Superuser, not a Sky employee. Find out more

@veebs 

Sky doesn't pay your final bill from Bt as you do and once it has been paid they will pay you up to £100 for TV and up to £100 for broadband once you provide Sky with the relevant proof that you have been charged an early termination fee and that you have paid it.

 

This link explains what you need to do:

 

https://www.sky.com/help/articles/switching-credit-offer


You must provide a copy of the bill from BT where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)

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This message was authored by: Mark39

Re: Termination charges

Posted by a Superuser, not a Sky employee. Find out more

Sky don't pay your bill. You pay it, then claim a switching credit from Sky. 

 

See here for details and how to claim: https://www.sky.com/help/articles/switching-credit-offer

This message was authored by: caesarome Answer

Re: Termination charges

Posted by a Superuser, not a Sky employee. Find out more

@veebs 

Sky doesn't pay your final bill from Bt as you do and once it has been paid they will pay you up to £100 for TV and up to £100 for broadband once you provide Sky with the relevant proof that you have been charged an early termination fee and that you have paid it.

 

This link explains what you need to do:

 

https://www.sky.com/help/articles/switching-credit-offer


You must provide a copy of the bill from BT where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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