This discussion topic has been answered Discussion topic: Termination charges
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Message posted on 30 Sep 2025 10:15 AM
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Sky is paying my final bill from bt which I have now received so how do I contact sky to give the information
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Message posted on 30 Sep 2025 10:30 AM
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Sky doesn't pay your final bill from Bt as you do and once it has been paid they will pay you up to £100 for TV and up to £100 for broadband once you provide Sky with the relevant proof that you have been charged an early termination fee and that you have paid it.
This link explains what you need to do:
https://www.sky.com/help/articles/switching-credit-offer
You must provide a copy of the bill from BT where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)
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Message posted on 30 Sep 2025 10:29 AM - last edited: 30 Sep 2025 10:30 AM
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Re: Termination charges
Sky don't pay your bill. You pay it, then claim a switching credit from Sky.
See here for details and how to claim: https://www.sky.com/help/articles/switching-credit-offer
Message posted on 30 Sep 2025 10:30 AM
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Sky doesn't pay your final bill from Bt as you do and once it has been paid they will pay you up to £100 for TV and up to £100 for broadband once you provide Sky with the relevant proof that you have been charged an early termination fee and that you have paid it.
This link explains what you need to do:
https://www.sky.com/help/articles/switching-credit-offer
You must provide a copy of the bill from BT where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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