06 Mar 2023 07:14 PM
I received an email about price increase from next month. I'm not happy with the service at present which is expensive for limited availability or speed. And now they're increasing the price. I wanted to know the way to cancel the service without any termination fees. As the charge is way too high for the data speed provided.
06 Mar 2023 07:45 PM
Posted by a Superuser, not a Sky employee. Find out more
That should be in the email or letter you received. I believe it gives you 30 days to exit without charge
06 Mar 2023 08:59 PM
You need to ring the Customer Services and discuss the issue.
06 Mar 2023 11:18 PM
Posted by a Superuser, not a Sky employee. Find out more@ReshmaC you can't normally cancel Sky TV if you're 'in contract'. If Sky do allow you to cancel early, the early termination charge would anyway equate pretty much to what you would have paid to see out your contract full term.
06 Mar 2023 11:32 PM
BB is different
07 Mar 2023 09:36 AM - last edited: 07 Mar 2023 09:39 AM
Posted by a Superuser, not a Sky employee. Find out more
@ReshmaC wrote:
And now they're increasing the price. I wanted to know the way to cancel the service without any termination fees.
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