Teresa

[Teresadoherty]

Need help with my account as it has gotten to expensive 

[Teresadoherty]

My sky bill has gotten to expensive I need to get other cheaper options from urselves or or il need to look into a new provider 

[Daniel0210 · Accepted solution]

@Teresadoherty 
You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.