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Discussion topic: Temporary Accommodation

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This message was authored by: LucyB4

Message posted on ‎17 Mar 2025 09:21 AM

Temporary Accommodation

We are moving in with family whilst we move house. Is it possible to pause our contract for 3 months as we won't be using the broadband or tv whilst we live there? Thanks!

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What's this?
This message was authored by: Anonymous

Message posted on ‎17 Mar 2025 09:37 AM

Re: Temporary Accommodation

Hi @LucyB4 if you weren't aware this is a customer to customer forum so we aren't able to look at your account or action anything like this. 

I would recommend phoning Sky and explaining your situation and seeing if they can accommodate. 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Mar 2025 10:08 AM

Re: Temporary Accommodation

Posted by a Superuser, not a Sky employee. Find out more

@LucyB4 

By all means call Sky to discuss your options but Sky don't pause accounts in such circumstances. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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