Discussion topic: Temporary Accommodation

This message was authored by: LucyB4 · ‎17 Mar 2025

We are moving in with family whilst we move house. Is it possible to pause our contract for 3 months as we won't be using the broadband or tv whilst we live there? Thanks!

This message was authored by: AndrewF_UK · ‎17 Mar 2025

Hi @LucyB4 if you weren't aware this is a customer to customer forum so we aren't able to look at your account or action anything like this.

I would recommend phoning Sky and explaining your situation and seeing if they can accommodate.

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

This message was authored by: Daniel0210 · ‎17 Mar 2025

@LucyB4

By all means call Sky to discuss your options but Sky don't pause accounts in such circumstances.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Temporary Accommodation

Temporary Accommodation

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