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Discussion topic: Talk to customer services

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This message was authored by: Rosabella

Talk to customer services

I want to know if you have any renewal offers for pensioners
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This message was authored by: MightyQuinn

Re: Talk to customer services

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rosabella   

 

Please see Welcome below for information about this community. However, Sky only have special offers for broadband if you have certain benefits. https://www.sky.com/help/articles/sky-social-tariff

 

There are no special offers for "pensioners".

This message was authored by: Daniel0210

Re: Talk to customer services

Posted by a Superuser, not a Sky employee. Find out more

@Rosabella 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Sultana2

Re: Talk to customer services

I need to cancel my old rental as I got a new one coming soon and I want to keep the same number 

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