Talk to a human

[Carlymeechan1]

Is there a phone number where I can talk about my account to a sky employee? 

[Daniel0210]

@Carlymeechan1 
Is it something we can help with as the lines will be very busy due to an ongoing Glass issue?

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Mark39]

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@Carlymeechan1 wrote:

Is there a phone number where I can talk about my account to a sky employee? 

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If your account is overdue, Sky won'tput you through to an adviser, until you've cleared the outstanding balance and set up a new direct debit or monthly card payment.