Looking at your posting history it looks like your services were also restricted back in October and you were given the same advice then.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Until you have paid the outstanding bill in full and reset up your payment method then Sky will not reinstate your services. If this bill hasn't been paid off after 56 days then Sky might cancel your account and chase you for any outstanding amount.
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