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Discussion topic: TV Package

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This message was authored by: M_C

TV Package

I would like to cancel my Sky TV as I am not in position to pay it anymore as my hours were cut at work and I have reviewed all my out goings and this is the only viable option. I would however m, like to keep my broadband as it is required to maintain my Ring Doorbell.

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This message was authored by: GD1

Re: TV Package

Posted by a Superuser, not a Sky employee. Find out more

@M_C You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: PandJ2020

Re: TV Package

Posted by a Superuser, not a Sky employee. Find out more

Just to add that if you are within a minimum term then you cannot cancel...

I am just another Sky customer and my views are my own even if you don't like the answers
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