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Avatar for erzsebet3
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This message was authored by: erzsebet3

Message posted on ‎04 Dec 2024 11:40 AM

TO SKY

HI MY NAME IS ERZSEBET PERGER i NEED HELP TO SENDING BACK MY OLD SKY TV BOX TO SKY COMPANy  BUT iM WAITING FOR SOME BOX  still

please help my some body thanks...

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith Answer

Message posted on ‎04 Dec 2024 11:43 AM

Re: TO SKY

Posted by a Superuser, not a Sky employee. Find out more

Follow the steps here: https://www.sky.com/help/articles/return-tv-broadband

 

You can use any packaging to return the equipment and create the free returns label all via the steps outlined in that guide.

Sky Stream and Sky Broadband customer

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Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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Avatar for MarkGoldsmith
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Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎04 Dec 2024 11:43 AM

Re: TO SKY

Posted by a Superuser, not a Sky employee. Find out more

Follow the steps here: https://www.sky.com/help/articles/return-tv-broadband

 

You can use any packaging to return the equipment and create the free returns label all via the steps outlined in that guide.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎04 Dec 2024 02:56 PM

Re: TO SKY

Posted by a Superuser, not a Sky employee. Find out more

@erzsebet3 
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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