TNT upgrade not working

[bavaria45]

I have just transferred from BT on deal which included Sports and TNT. Agent said Sky deal included TNT. I have just tried to access TNT and cost is £34pcm extra. I don't understand how much I am supposed to be paying.  
i want to charge broadband directly to my company and clarify TV package and phone contract. Who can help me? 

[caesarome]

@bavaria45 

The Sky Sports package on it's own doesn't give you access to TNT Sports but you can subscribe separately either via TNT or Sky.

[SKY1992bf]

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@bavaria45 wrote:

I have just transferred from BT on deal which included Sports and TNT. Agent said Sky deal included TNT. I have just tried to access TNT and cost is £34pcm extra. I don't understand how much I am supposed to be paying.  
i want to charge broadband directly to my company and clarify TV package and phone contract. Who can help me? 

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@bavaria45  You cannot charge services directly to your company 

sky services are for domestic use only and as the account holder you as an individual are responsible for paying 

[bavaria45]

This is not correct. The Broadband is used for company business extensively and is chageable. Please check with an accountant registered with HMRC.

[bavaria45]

I have changed the payment to my company for Broadband and Talk. Details of which aren't indicated in my `sky account. 

How can I get to speak to someone?

[SKY1992bf]

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@bavaria45 wrote:

This is not correct. The Broadband is used for company business extensively and is chageable. Please check with an accountant registered with HMRC.

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@bavaria45  The forum you have posted on is for domestic services only 

see the below link for business services 

Sky business  

[caesarome]

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@bavaria45 wrote:

How can I get to speak to someone?

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You call Sky Broadband Business and not any other number.

[SKY1992bf]

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@bavaria45 wrote:

I have changed the payment to my company for Broadband and Talk. Details of which aren't indicated in my `sky account. 

How can I get to speak to someone?

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@bavaria45  As already indicated you have signed up as an individual to a domestic service so you can't charge the payment to your company  the link I posted above gives details on how to sign up for business use 

[PandJ2020]

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@bavaria45 wrote:

This is not correct. The Broadband is used for company business extensively and is chageable. Please check with an accountant registered with HMRC.

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...other than the fact the contract explicitly states it's for domestic use only.  (i.e. not business)

Sky will not supply a VAT invoice to you.

Unless you have signed up with Sky Business?

[bavaria45]

How do I get to talk to someone about clarification of the half promises made to convince me to move from BT?

[Mark39]

@bavaria45 call. Try not responding to the bot and you may eventually be asked if you want to speak to an adviser. 

[bavaria45]

Thank for your help. I explained to the Agent I wanted to transfer my Broadband and mobile accounts to business use. Hence my desire to talk to someone. The phone's dont appear to have been transferred. I can't run a small business with this quality of communication. Can I transfer mobiles to Business Account? 

[caesarome]

Are you calling the number shown here ?

[SKY1992bf]

@bavaria45  Sky business does have a mobile offering 

beware Sky domestic and Sky business have their own call centres 

so you would have to call the relevant one depending on which service you are using 

[bavaria45]

Just tried. Help appreciated.